Omnichannel platform for support and sales teams
Expert setup, configuration and rollout of the leading platform on the market.
Extensions, custom modules and workflows on top of your existing platform.
A tailored, white-label clone you own outright — the capabilities you want, none you don't.
Clean, reliable integrations that connect this into the rest of your stack.
Ongoing management, monitoring and optimization so it keeps performing.
Contact center software unifies voice, chat, email, and social for support operations. Romanov Solutions implements, customizes, and integrates contact center platforms. Whether you need a custom build, a faster implementation, or a tailored clone you own outright, Romanov Solutions delivers Contact Center Software that fits how your team actually works — engineered to scale and built to last.
We start with your real workflow, not a template. From discovery through architecture, delivery and support, you get senior engineers who have shipped Customer Service in production — not a hand-off to juniors. Every engagement is scoped honestly and built to integrate cleanly with the rest of your stack.
Based in Hallandale Beach, Florida, we provide hands-on, in-person Contact Center Software across Hallandale Beach, Hollywood, Aventura, Sunny Isles Beach, Golden Beach and Bal Harbour, backed by a worldwide global team for clients anywhere. You get local accountability with global delivery capacity.
Headquartered in Hallandale Beach, Florida, we provide on-site and remote Contact Center Software development & integration across Hallandale Beach, Hollywood, Aventura, Sunny Isles Beach, Golden Beach, Bal Harbour, Surfside and Dania Beach — backed by a worldwide global team delivering around the clock. Local businesses get in-person support; clients anywhere get the same senior engineering.
Service ZIP codes include 33009, 33019, 33020, 33021, 33023, 33024, 33025, 33004, 33154, 33160, 33180, 33162, 33139, 33141, 33301, 33308, 33312, 33027, 33028, 33029, 33010, 33431.
Capture and share organizational knowledge
Log, track, and resolve customer complaints
Unify customer data into a single profile
Dispatch and manage on-site service teams
Automate outbound calling for support and sales
Guide customers through screens in real time
Analyze calls and chats for insights
Real-time chat to convert and support website visitors
Send proactive alerts and customer notifications
Tell us what you need — we'll scope it honestly and show you the fastest path to production.