Centralized feedback programs for large orgs
Expert setup, configuration and rollout of the leading platform on the market.
Extensions, custom modules and workflows on top of your existing platform.
Clean, reliable integrations that connect this into the rest of your stack.
Ongoing management, monitoring and optimization so it keeps performing.
Enterprise feedback management software runs survey and feedback programs across the organization. Romanov Solutions implements, customizes, and integrates EFM tools. Whether you need a custom build, a faster implementation, or a tailored clone you own outright, Romanov Solutions delivers Enterprise Feedback Management Software that fits how your team actually works — engineered to scale and built to last.
We start with your real workflow, not a template. From discovery through architecture, delivery and support, you get senior engineers who have shipped Customer Service in production — not a hand-off to juniors. Every engagement is scoped honestly and built to integrate cleanly with the rest of your stack.
Based in Hallandale Beach, Florida, we provide hands-on, in-person Enterprise Feedback Management Software across Hallandale Beach, Hollywood, Aventura, Sunny Isles Beach, Golden Beach and Bal Harbour, backed by a worldwide global team for clients anywhere. You get local accountability with global delivery capacity.
Headquartered in Hallandale Beach, Florida, we provide on-site and remote Enterprise Feedback Management Software development & integration across Hallandale Beach, Hollywood, Aventura, Sunny Isles Beach, Golden Beach, Bal Harbour, Surfside and Dania Beach — backed by a worldwide global team delivering around the clock. Local businesses get in-person support; clients anywhere get the same senior engineering.
Service ZIP codes include 33009, 33019, 33020, 33021, 33023, 33024, 33025, 33004, 33154, 33160, 33180, 33162, 33139, 33141, 33301, 33308, 33312, 33027, 33028, 33029, 33010, 33431.
Let customers resolve issues on their own
Managed support delivered by an expert team
Mine call audio for trends and compliance
Automate conversations with AI-powered chatbots
Hosted phone systems for business voice
Log, track, and resolve customer complaints
Streamline product returns and exchanges
Forecast, schedule, and staff support teams
Visualize and design customer journeys
Tell us what you need — we'll scope it honestly and show you the fastest path to production.