Mine call audio for trends and compliance
A custom-built solution, engineered from the ground up for your exact workflow.
Expert setup, configuration and rollout of the leading platform on the market.
Extensions, custom modules and workflows on top of your existing platform.
Clean, reliable integrations that connect this into the rest of your stack.
Speech analytics software analyzes call audio for sentiment, trends, and compliance. Romanov Solutions builds, implements, customizes, and integrates speech analytics. Whether you need a custom build, a faster implementation, or a tailored clone you own outright, Romanov Solutions delivers Speech Analytics Software that fits how your team actually works — engineered to scale and built to last.
We start with your real workflow, not a template. From discovery through architecture, delivery and support, you get senior engineers who have shipped Customer Service in production — not a hand-off to juniors. Every engagement is scoped honestly and built to integrate cleanly with the rest of your stack.
Based in Hallandale Beach, Florida, we provide hands-on, in-person Speech Analytics Software across Hallandale Beach, Hollywood, Aventura, Sunny Isles Beach, Golden Beach and Bal Harbour, backed by a worldwide global team for clients anywhere. You get local accountability with global delivery capacity.
Headquartered in Hallandale Beach, Florida, we provide on-site and remote Speech Analytics Software development & integration across Hallandale Beach, Hollywood, Aventura, Sunny Isles Beach, Golden Beach, Bal Harbour, Surfside and Dania Beach — backed by a worldwide global team delivering around the clock. Local businesses get in-person support; clients anywhere get the same senior engineering.
Service ZIP codes include 33009, 33019, 33020, 33021, 33023, 33024, 33025, 33004, 33154, 33160, 33180, 33162, 33139, 33141, 33301, 33308, 33312, 33027, 33028, 33029, 33010, 33431.
Log, track, and resolve customer complaints
Let customers resolve issues on their own
Analyze end-to-end customer journeys
Unify customer data into a single profile
Analyze calls and chats for insights
Internet-based voice calling for businesses
Send proactive alerts and customer notifications
Modern digital-first customer support
Streamline product returns and exchanges
Tell us what you need — we'll scope it honestly and show you the fastest path to production.